Whisky Flight Club

At Whisky Flight Club, there's a reason we collect data from our customers. We want to ensure you have the best experience possible, every time you shop with us and use our services. So what data are we talking about? Usually this includes your name, delivery address or contact details and credit card information when you visit our website. These details help us complete a transaction with you, make our advertising more relevant and tailor your shopping experience.
What we won't do with your data is use it to fill your inbox with irrelevant or unwanted spam or sell your data to anyone else. That's a promise.
Now here's the official bit.

 

Introduction

In Good Spirits International Pty Ltd (we, our or us) is committed to complying with its obligations under the Privacy Act 1988 (Cth) (Privacy Act). We are committed to respecting your privacy and protecting your personal information.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an e-mail to the e-mail address listed by registered users and/or by posting the revised Privacy Policy on our website.

This Privacy Policy is easy to access on our website at https://whiskyflight.club/pages/privacy-policy - This Privacy Policy is also available on request by contacting info@whiskyflight.club.

 

What types of personal information do we collect and how we collect it.

• We only collect personal information if it is necessary for one of our functions or activities. In order to provide you with services through our Site, we may also collect technical data and statistical data about your use of the Site.  Our primary goal in collecting personal information and data from you is to provide you with a smooth, efficient, and customised experience while using the Site.
• Our site may contain links to other sites. We are not responsible for the privacy practices or policies of those sites and recommend that you review their privacy policies.
• Where it is reasonable and practicable to do so, we collect your personal information directly from you when you correspond or register your details with us, enter into arrangements with us, or provide feedback to us.
• When ordering products or services on the Site, you may be asked to provide a credit card number. Some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
• We also gather certain information about you based upon where you visit on the Site in several ways. This information may include the Site’s Uniform Resource Locator (URL) that you just came from, which URL you next go to, what browser you are using and your Internet Protocol (IP) address. An URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses for users to communicate on the Internet.

 

Use of Information

We will primarily use your personal information to provide our services to you, as required by our agreements with you. We may also use your personal information to enhance the operation of the Site; fulfill orders; statistically analyse the Site use, improve our product and service offerings, and customise the Site’s content, layout and services. We may use your personal information to deliver information to you and to contact you regarding administrative notices, new products and featured services.

 

Why we disclose personal information

• We do not disclose personal information to third parties unless we are permitted to do so by law or we have obtained consent to do so. We may disclose personal information for the primary purpose for which it is collected or for purposes related to the primary purpose where it would reasonably be expected that we would use the information in such a way. Also, we are permitted to disclose personal information in circumstances set out in the Privacy Act.
• Occasionally we may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose your personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We do not sell, trade, or rent your personal information to others.

 

Direct Marketing

• We may, from time to time, send you e-mails regarding our products and services. Only we (or agents working on behalf of us and under confidentiality agreements) will send you these promotional offers and only if you indicated that you do not object to these offers.
• If at any time you decide you do not want to receive any more direct marketing material from us, do not want us to use or disclose the information for direct marketing in the future and/or want to know where we obtained the information, all you have to do is contact us at info@whiskyflight.club
• All our marketing correspondence will display a clearly visible and user-friendly opt-out mechanism. We may imply consent to receive direct marketing material if you do not use the opt-out mechanism.
• If you request to no longer receive direct marketing material, we will process your request within a reasonable period after the request was made.

 

Security

• The importance of security for all personal information associated with our user is of utmost concern to us. Your personal information is protected in several ways. Access by you to your personal information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.
• We take all reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorised access, modification or disclosure.
• If we no longer need your personal information for any purpose for which it may be used or disclosed by us, we will take reasonable steps to destroy or permanently make anonymous the information, unless required by law, or a court/ tribunal order, to retain the information.

Google Analytics

We may use Google Analytics, a website analysis service provided by Google LLC, for website usage analysis and reporting. The information collected includes how often users visit our Site, what links they click, the user’s IP address, geolocation, browser and operating system and what other sites a user visited before coming to our Site.  Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will store this information.

The personal information collected by Google Analytics is governed by Google Analytics’ Terms of Service, which can be found at the following link:

https://www.google.com/analytics/terms/us.html

Further information about how Google Analytics collects and processes your personal information can be found at the following link:

https://policies.google.com/technologies/partner-sites

To opt out of Google Analytics’ use of cookies, an add on is available at the following link:

https://tools.google.com/dlpage/gaoptout

 

Accessing and correcting your personal information, and complaints and questions

• You may at any time request access to personal information we hold about you.  We will give you access to that information, unless an exception in the Privacy Act applies.
• You can request access to your personal information by emailing info@whiskyflight.club.
• We will respond to a request for access within a reasonable time (usually within 28 days), and give you access in the manner requested, provided it is reasonable and practicable to do so. We may need to verify your identify before we give you access to your personal information. Yeah it sounds silly but no-one like scammers.
• You may make a request to correct personal information held by us if you think any of the personal information we hold about you is incorrect, inaccurate, incomplete, out-of-date, irrelevant or misleading. This can be done by contacting info@whiskyflight.club
• If you have any issues about the way we handle your personal information after reading this Privacy Policy, become aware of a potential breach of privacy or wish to make a complaint (or compliment) please email info@whiskyflight.club.

Complaints (and compliments) can be made in writing to:

Mail:   
    Whisky Flight Club
    9 Edinboro Street, Mount Hawthorn
    Perth  WA  6016
Email:  
    info@whiskyflight.club

If you are not happy with the outcome of Whisky Flight Club’s investigation or we have not replied to you within a reasonable time, then you can raise your concern with the Office of the Australian Information Commissioner (OAIC).

Complaints can be made to the OAIC in the following ways:

Officer of the Australian Commissioner

Telephone: 1300 363 992
Email: enquiries@oaic.com.au
Mail: Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Online: www.oaic.gov.au/privacy/making-a-privacy-complaint

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please email info@whiskyflight.club